Make Difficult People Disappear - Monica Wofford.[ 1 ebook(pdf)]
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Save your organization by building the skills to deal with difficult people
We all have to work with people we can't stand to be around. Our challenge is to find creative ways to handle these difficult people. In the fable Make Difficult People Disappear, the skills and strategic plan needed to change your mindset are told through a clear, concise story. By first understanding the four main personality types in the workplace, Commander, Organizer, Relater, and Entertainer, readers can then devise effective strategies for diffusing unproductive and damaging behavior.
This book serves to change the mindset and behavior of people who deal with difficulty on a regular basis.
Wofford describes how through understanding our behavior differences and natural reactions to stress, that utilizing a plan based on these differences the difficulty simply seems to disappear
Advises everyone from frustrated executives to entrepreneurs tired of dealing with difficult people who suck the life out of their organizations
Complete with a step-by-step action plan, Make Difficult People Disappear serves to replenish your confidence and build skills in leading those who until now you didn't know how to manage and felt there was no choice but to continue to deal with or ignore.
Praise for Make Difficult People Disappear
"Make Difficult People Disappear goes beyond personality profiles and difficult people
It's a must-read for leaders wanting to improve themselves, their teams, and their organizations."
Phillip Vincent, Field enablement Lead, LATAM, Canada, Microsoft Corp.
"If your focus is on developing a strong team, improving your guests experience, and reducing your own leadership stress
read this book."
Terry Prather, president, SeaWorld Orlando
"Have you ever wondered if you are the difficult person that others want to make disappear? If so, this engaging fable is for you. It will help you identify traits and actions in your own life and produce dynamic, fully functioning teams within your organization."
Michael Mowdy, CLU, ChFC, Agent, State Farm Insurance
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